Shipping policy

At Waffy, we do everything we can to ensure your order arrives quickly and in perfect condition, so your furry friend can enjoy their new accessories as soon as possible!

International Shipping

We offer international shipping, with fast delivery within 3 to 7 business days depending on the destination.

Please note that no exchanges or refunds are permitted for international orders due to logistical constraint.

Delivery Areas (Morocco)

We deliver everywhere in Morocco—from Tangier to Dakhla, including Casablanca, Marrakech, Agadir, Fez, Rabat, and all other cities across the Kingdom.

Delivery Deadlines (Morocco)

Delivery times vary from 1 to 3 business days, depending on your city of residence.

We work with trusted logistics partners to ensure fast, reliable, and secure service.

Order Processing

Any order placed before noon is processed the same day (on business days) and shipped in the afternoon.

Orders placed after noon are shipped the next business day.

Once your order has been shipped, you will receive a notification with tracking details.

Shipping Fees

Shipping fees are clearly displayed at checkout.

Delivery

Please make sure to provide a complete and accurate address to ensure successful delivery.
If you are unavailable when the courier arrives, a second attempt is usually scheduled or you will be contacted to arrange a new time slot.

Any questions? A special request?

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